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Filed under: teamwork

Fill the Glass

How are students in our classrooms like a glass of iced tea? Kind of an odd question, but read on to find out.

Iced_tea
(Photo courtesy of Craig Allen: www.flickr.com/photos/craigallen/239030548/)

Before becoming a teacher, I, like many other college students, paid my bills with money earned waiting tables in a restaurant. For over five years, I served up turkey pot pies, Caesar salads, and apple pie a la mode to hungry customers at Marie Callender’s. Though I didn’t know it at the time, some of the training I received during those five years would serve as an excellent illustration of effective teaching. Restaurant training leading to good teaching? Let me explain.

When I first got my job as a server, I was taught that each server in the restaurant was responsible for a particular number of tables and customers seated at those tables. Nothing unique there. This is standard practice at all restaurants. But one thing the managers of Marie Callender’s emphasized was that servers should work as a team. Yes, each server was supposed to pay particular attention to his/her assigned tables, but I was taught (and reminded of time and time again) that when walking the floor of the restaurant, I was to keep an eye open for customers in need of assistance, regardless of whether or not they were seated in my section. For example, if I had a free moment and walked by a table where a customer needed her iced tea refilled, I should refill it. Makes sense. Not the most novel idea in the world, but stop and think about it for a moment. How often does this happen to you when you dine out? In my experience, not very often. You don’t have to have waited tables to know what I’m talking about. How many times have you been in a restaurant, needed a refill or something from the kitchen, but your server was nowhere to be found? We’ve all been there. Frustrating, huh? And how many times have you, while waiting for your server to return to your table, seen other servers pass by or stand idle against a wall, completely ignoring your empty glass that’s begging for a refill? If you’re like me, this happens all the time. Why? Because most of these servers have tunnel vision, focusing only on their assigned tables. Unfortunately, the servers who pass us by in the restaurant probably are thinking If iced tea needs refilled on Table 21, that’s not my problem, because I’m only responsible for Tables 16-20.

So here’s the question – Are we treating students like empty iced tea glasses? Are we passing them by, thinking That’s not my student, the same way servers pass by customers thinking That’s not my table? It’s easy for teachers to focus solely on the students in their classroom and on the subjects they teach, just as servers focus solely on their assigned tables. But is this what’s best for students and their learning? I think we’d all agree that restaurants offer better service to their customers when their employees serve not only their tables but are open and willing to assist anyone in need, regardless of where they’re seated. What if educators adopted this mindset?

I’m an administrator at a middle school, so I’ll use that educational setting as an example. What if science teachers stopped looking at their students as strictly science students, but as reading students as well? After all, there’s plenty of reading involved in science. What if a social studies teacher, while delivering content about the American Revolution, worked individually with a student who struggles with comprehension? What if a PE teacher came alongside a student and said, “Hey, I hear you’ve been working really hard in Language Arts class and did well on your last test. Keep up the great work!” Nurturing the affective domain of students is just as important as delivering the ABC’s and 123’s. How much more would students learn, and since we live in a world of high-stakes testing, how much better would they perform on the English Language Arts section of the state test if they had six teachers helping them with reading rather than just one?

The bottom line is this – they’re all our students. Returning to the restaurant analogy, if the glass needs refilled, fill it. Remember, the important thing is not who fills the glass (teaching), but that the glass gets filled (learning). 

 

Collective Skill

I recently had the opportunity to attend a Professional Learning Communities (PLCs) conference led by Rick and Becky DuFour. If you are not familiar with the DuFour’s work with PLCs and ever get a chance to hear them speak, take advantage of that opportunity. The information you take away will change the way you teach (plus, they are extremely entertaining speakers).

It would be impossible to share all the amazing information presented by the DuFours, but one thing struck me more than anything else during the two-day conference – there is no shame in teachers admitting that they can’t do it all by themselves, or perhaps better said, it’s okay to admit that someone else in the building may do something better than you can. Everyone has teaching strengths and everyone has areas that, though they may not be considered weaknesses, are not as strong as those around them.

Let me give you an example from my teaching career. When I taught 5th grade, I taught with a man named Bryan, someone who was stellar at teaching writing. In discussing common writing assessments and sharing student samples with each other, I was consistently amazed at what he could get his students to produce. By comparison, my students’ writing was not nearly as descriptive. While I didn’t consider myself a bad writing teacher, it was obvious Bryan was better. The proof, writing samples from both our students, was right there in front of me. I was faced with a choice – go back to my classroom and try to hide the fact that my teaching methods were not as effective as they could be, or swallow my pride and learn from my friend. So I went to him and asked, “How are you getting your kids to write like that? What exactly are you doing?” And to Bryan’s credit, he shared with me his expertise. He didn’t think to himself, Wait, if I share my strategies, my secret will be out and I’ll no longer be the best. No, he realized that teaching is not about hoarding a “secret formula” so that his test scores would be superior to mine. He understood that our job was to work together to reach all of our students, not simply the ones on our individual class rosters.

One of my favorite concepts regarding teamwork comes from an excellent book called High Five! The Magic of Working Together by Ken Blanchard, Sheldon Bowles, Don Carew, and Eunice Parisi-Carew. In it, the authors beautifully illustrate this concept regarding teamwork – collective skill transcends individual skills. It is more important to build the skill level of the team than it is to have a group of skilled individuals who work by themselves. When teachers share their skills with the rest of their team, the entire team benefits. Then, if a highly skilled teacher leaves to go to a different school, the team can still function at a high level because the shared skill does not leave with the teacher.

I think a real-life example of this concept is currently playing out in the National Football League. Peyton Manning, the quarterback of the Indianapolis Colts, has not played this season due to injury. Manning is one of the greatest quarterbacks to ever play the game, a future Hall-of-Famer. Yet as I write this post, the Colts have a record of 0-10. For the past decade, the Colts have been consistent Super Bowl contenders, but with the loss of one highly skilled player, they have not been able to win a single game. Now, while this is not a perfect example, since Manning’s skill as a quarterback cannot be fully taught or shared with his teammates, I think it illustrates the point that if a team is only as good as one of its members, how good a team is it?

We all have strengths. I encourage you to share them with those around you.

Note: For any Colts fans out there, please know that I’m not trying to bash your team or kick them while they’re down. After all, I’m a fan of the San Diego Chargers, and we’ve all seen how bad they’ve been this season.